SkillsCustomer Success › Onboarding Welcome Sequence

Onboarding Welcome Sequence

Research a new customer and generate a personalised onboarding welcome email tailored to their company and use case.

Superpowers: handler_intel · handler_research · handler_generate · handler_communicate

Requires connection: Gmail

When to use: A new customer just signed and you want to send a personalised welcome email that references their specific context.

Steps

Enrich the new customer company

Superpower: handler_intellive API reference →

POST /v2/superpowers/handler_intel
{
  "task": "company_enrich",
  "domain": "newcustomer.com"
}

Research their industry and likely use case

Superpower: handler_researchlive API reference →

POST /v2/superpowers/handler_research
{
  "task": "answer",
  "query": "What are the typical use cases for [product category] at companies like [Customer]? What outcomes do they care about most?"
}

From previous step: result.name + result.industry from step 1 → inject

Draft a personalised welcome email

Superpower: handler_generatelive API reference →

POST /v2/superpowers/handler_generate
{
  "task": "chat",
  "prompt": "Write a personalised onboarding welcome email to [Customer] (a [industry] company with ~[headcount] employees). Reference their likely use case: [from step 2]. Include: (1) warm welcome acknowledging their specific context, (2) one concrete first step to get value, (3) offer of a kickoff call. Tone: human, direct, not corporate. 3 paragraphs max. Data: [steps 1-2]"
}

From previous step: company data (step 1) + use case research (step 2) → inject

Send the welcome email

Superpower: handler_communicatelive API reference →

POST /v2/superpowers/handler_communicate
{
  "action": "GMAIL_SEND_EMAIL",
  "to": "<new customer contact email>",
  "subject": "Welcome to [Product] — a few thoughts for your first week",
  "body": "<email from step 3>"
}

This step is typically held for owner approval before sending.

Outcome: Personalised welcome email that references the customer's industry, size, and likely use case.

Fetch this skill via API

GET /v2/skills/onboarding-welcome-sequence
Authorization: Bearer sk-hndlr-...